Delivery & Shipping

Due to the current impact on the carrier networks, orders may have longer than normal transit times once shipped from our distribution center. Please reach out to us at support@maisonlight.com, if you need assistance with FedEx and other carrier transit delays. We apologize for any inconvenience that this may cause. Thank you!

Free Shipping on ALL Orders

DestinationCostsShipping MethodHandling Time Shipping Time
GlobalFreeStandard1 – 5Business Days20-30Days
Global +$100Air Transportation1 – 5Business Days4-8Days

Order Tracking

Once shipped, you will receive an Order Tracking Number (OTN) via email or SMS. Please use this number to track the status of your shipment. If you haven’t received your OTN in 5 business days, please contact us via any of the following methods:

‪+86 159 1723 1165‬

support@maisonlight.com

Monday – Friday
9:00 AM-5:00 PM (PT)

*In peak periods like holidays or Black Friday, Cyber Monday, and Christmas Day, it needs 5-8 business days for dispatch.IF you have any queries, please contact us.

TEL NUMBER:+1.678.765.9363

                   ‪+86 159 1723 1165‬

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